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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy easy to use

Easy to see where money is coming and going Reviewed on: 13th February 2026

Great staff friendly

Very helpful staff in support teams. Moving around the bank services is easy. l just like using the bank very friendly service thank you.Great staff Reviewed on: 13th February 2026

Fantastic

Great. Customer service is always on point and rewards are top. Don't have a bad word. Reviewed on: 13th February 2026

Innovative banking

Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026

Great bank.

Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026

Couldn’t recommend more

Fantastic couldn’t recommend more Reviewed on: 13th February 2026

Great communication 24/7.

Great communication 24/7. Excellent security when making an “unusual” transaction. Easy to navigate app. Easy to move or transfer money Reviewed on: 13th February 2026

Earn cash back when spending money.

Earn cash back when spending money. Reviewed on: 13th February 2026

APP is very easy to install and load, also transfer...

APP is very easy to install and load, also transfer and paying bills is easy and fast. Reviewed on: 13th February 2026

Chase excellent

Always find Chase Bank very helpful if you have a problem they offer an excellent service thank you Reviewed on: 13th February 2026

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