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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank ease to deal with

Excellent bank ease to deal with Reviewed on: 13th February 2026

Quick responses on the app when I’ve had queries!

Quick responses on the app when I’ve had queries! Easy to use. Reviewed on: 13th February 2026

customer service call.

On the very odd occasion I have called customer services they have been excellent with vry little time waiting on the phone and have received prompt profession service. Reviewed on: 13th February 2026

Very easy to use, love the round up feature

Very easy to use, love the round up feature Reviewed on: 13th February 2026

Great bank

The app is very easy to navigate, great customer service and have nothing but positive things to say about Chase. Reviewed on: 13th February 2026

Brilliant customer service

Chase have the very best customer service I have ever experienced. I feel safe with them looking after my account. Reviewed on: 13th February 2026

I’ve been with Chase for several years and received...

I’ve been with Chase for several years and received good service whenever I’ve needed to ask for help Reviewed on: 13th February 2026

Great bank, my go to choice for current account

Great bank, my go to choice for current account Reviewed on: 13th February 2026

Love Chase mobile banking!

I really like my card with no numbers- I think it’s much safer. Easy day to day banking. Very easy to get around mobile banking. Every important info at one’s fingertips, without any confusion. Reviewed on: 13th February 2026

Excellent service good value for money very helpful

Excellent service good value for money very helpful Reviewed on: 13th February 2026

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