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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

17884% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Exactly what I expect from an online bank.

Great service, answers your phone call within 5 mins, no excuses about high volume of calls and they deal expertly with your problems. Reviewed on: 16th March 2023

Very good bank

Very good bank with the good interest rates Reviewed on: 16th March 2023

Good intrest on saving a/c

Very good coustomer service. I am using chase a/c nearly two years Reviewed on: 16th March 2023

Great to use, easy to deal with

Really simple to use, good rates of interest. Nice bonus for the roundup features. Reviewed on: 16th March 2023

1 bank many benefits !

From day 1 I have been blown away by not only the simplicity of the app but also the added extras this brings with benefits too . Reviewed on: 16th March 2023

Easy to use and very rewarding

App is easy to use, with card details easy to access and copy & paste, likewise transfers to Savings account and payments to external accounts. 1% reward on card spending very helpful in financially challenging times. Reviewed on: 16th March 2023

Amazing benefits

A bank that makes me feel valued and giving me cashback, a great savings account and a fantastic app to manage it all. Reviewed on: 16th March 2023

Excellent bank account offering genuine rewards and top class service

First class communication using the app. Response times are prompt, straightforward and friendly. Reviewed on: 16th March 2023

Excellent customer support

Since joining Chase, I have frequently had to contact customer support via the app as I am not the most tech savvy person. All queries have been answered promptly and effectively even in the middle of the night!! Fabulous 24hr service….second to none. Reviewed on: 16th March 2023

Amazing

Can’t fault the service or the app, everything just so simple and the cash back isn’t bad either Reviewed on: 16th March 2023

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