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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great account

You instantly know when a transaction happens and when purchasing in foreign currencies instantly know what it is in pounds. Added bonus 1% cash back. Reviewed on: 16th March 2023

Easy

Easy to use, cashback and simple to use easy access savings with competitive interest rate Reviewed on: 16th March 2023

Amazing customer service

Very helpful customer service. Got regular updates and issue with retailer sorted in no time. Love the cash back and interest rate is great. Use the card abroad all the time always getting the best rate Reviewed on: 16th March 2023

Next Generational Bank

Been banking with Chase for over a year now, amazing bank. App is amazing too. 1% cash back does add up. I have £300 in my cash back account. No other bank will give you that. Amazing Bank. Reviewed on: 16th March 2023

Online Back, The Right Way

Rewarding Bank. Modern mobile app. Reviewed on: 16th March 2023

Best online banking platform

Chase banking has been an excellent experience for online banking, especially for its app! The way it breaks down spending, round ups and interest earned! Reviewed on: 16th March 2023

Been a pleasure

I’m a long serving customer of a number of banks, and my brief experience of Chase has been by far a more simple and rewarding experience than other more established competitors. I’ve already recommended to family and friends. Reviewed on: 16th March 2023

Great

I am glad I joined Chase it’s brilliant so easy to use great security and great for traveling aboard Reviewed on: 16th March 2023

Great online service

Best bank I’ve ever been with very proactive on giving the extra incentives really pleased Reviewed on: 16th March 2023

Cash back, interest & round ups

Easy to get started, lots of nice customer features and a well thought out app. Reviewed on: 16th March 2023

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