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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase from Day One

I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that time and the easy to use app makes for a great service Reviewed on: 17th February 2026

All good, however the ability to pay cheques in via...

All good, however the ability to pay cheques in via the app must be addressed Reviewed on: 17th February 2026

Easy to join, great savings interest just great all...

Easy to join, great savings interest just great all around Reviewed on: 17th February 2026

Never had any issues that weren't resolved quickly b...

Never had any issues that weren't resolved quickly by customer services, who were friendly and helpful Reviewed on: 17th February 2026

Great bank.

Great bank. Great app. Easy to keep track of payments. Reviewed on: 17th February 2026

Very slick operation.

Very slick operation. Great customer support. Reviewed on: 17th February 2026

Clear and concise.

I have found Chase a great banking service and the banking app is very useful and easy to use. Everything is clear and well set out. I have also called customer services on one occasion and had no issues getting through and getting instant advice. Reviewed on: 17th February 2026

Chase is amazing!

Chase is amazing! I’m so glad that I made the switch. Chase offer you rewards for your day-to-day shopping which my other accounts never did. It’s so easy to navigate what you want within the app. Reviewed on: 17th February 2026

Great bank, good cashback offers and user friendly app

Great bank, good cashback offers and user friendly app Reviewed on: 17th February 2026

The best bank by far !

The best bank by far !! Enjoy the round up they offer me and the fact there no charges using abroad either! Have recommend chase to many friends now . Reviewed on: 17th February 2026

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