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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (42961 reviews)

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4.95

Based on 42,961 reviews, last reviewed 1st Mar 2025

21975% increase in 5 star reviews

in the past 90 days

2300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent banking experience Excellent app and online banking experience Reviewed on: 1st March 2025

Latest lowest rating:

2

Worst UI The UI can be improved significantly. Should learn from new age US based companies Reviewed on: 1st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (42961)

A Bank in your Mobile

Since having had an account with Chase I have dealt with my father's estate and they have taken great care with the transactions that have been made. They have always checked big transactions and dealt with questions quickly. The app allows you to get to a human quickly who is knowledgeable and will sort out your query. When there has been need for a longer review they have been proactive to contact me to say where they were up to and what was going to happen next. All this and cashback and rounding up make Chase very easy to use even to a 65 year old. Reviewed on: 16th March 2023

Great app for everyday banking

User friendly and good terms including cashback. Occasional glitches with repeat online payments does not put me off recommending. Reviewed on: 16th March 2023

Good Bank

Good bank to transact via Mobile App Reviewed on: 16th March 2023

Easy to use with a great app and rewards

It’s very to use with a very useful app that gives very clear ways to manage my money. I can split up my money into different spending and saving accounts with great interest rates, which is very useful! I love that the app notifies me everytime money goes in and out of my accounts! The rewards and roundups feature is very good as well Reviewed on: 16th March 2023

Life Changing

I’ve been a Chase bank customer since January 2022 and it was the best move I could have made. Despite the current economic climate my finances are in the best position they’ve been since 2008. The Chase app, rewards and round up have made a huge difference to my life and it’s so easy to use. The savings accounts are also brilliant with the automatic increase in interest rates without even needing to “chase” them! Reviewed on: 16th March 2023

Always there when needed

I’ve had a few occasions to need help and I cannot believe how quickly they respond, either by message or even talking to a human being. This is customer service that no other company comes close to, but all companies should aspire to, unbeatable service. Reviewed on: 16th March 2023

Easy pleasant banking

I’ve been with Chase for almost a year now and have thoroughly enjoyed the experience. Reviewed on: 16th March 2023

Efficient

Does what I expected efficiently and well Reviewed on: 16th March 2023

Slick Banking Made Easy

I have a current and savings account with Chase and couldn't be happier, more than competitive savings rates and a slick and easy to use app. The UK big 4 could learn a thing or two. Reviewed on: 16th March 2023

Good Account

Good account and rewards - just lacking open banking integration (which I believe is in the works) Reviewed on: 16th March 2023

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