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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 42,761 reviews, last reviewed 1st Mar 2025
21171% increase in 5 star reviews
in the past 90 days
2000% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

great experience been with them for 9 months great experience been with them for 9 months Reviewed on: 1st March 2025
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Latest lowest rating:

1

Terrible client support Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025
Edgar M's avatar
Edgar M
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (42761)

The Account that gives back!

5
Chase is an excellent newcomer to current account banking in the UK. Cash back on purchases and a very decent savers rate. The App is extremely easier to use and gives you an excellent breakdown of what you are spending month to month. Reviewed on: 16th March 2023
James Leverage's avatar
James Leverage

Excellent account, great app

5
Easy to use account and very user friendly app. Love the cashback and round up features and overall Chase are a great addition to the UK current account market. Reviewed on: 16th March 2023
Edged48's avatar
Edged48

Great bank with excellent service

5
Excellent service, a good product, brilliant rates, superb support and a very secure product. Reviewed on: 16th March 2023
Keith Tomlinson's avatar
Keith Tomlinson

Most rewarding bank

5
Easy to set up. I have earned 1% on all my payments. Reviewed on: 16th March 2023
s iwanier's avatar
s iwanier

Excellent bank

5
Great bank - great service, great customer service, great product. Can't fault them ! Reviewed on: 16th March 2023
Jeremy Wilson's avatar
Jeremy Wilson

Nice and easy to use

5
I’ve recommended lots of friends and family to join Chase and everybody I know has enjoy the experience Reviewed on: 16th March 2023
Tony Marshall's avatar
Tony Marshall

Great app, great service

5
Have been using the app for just short of a year now. Never missed a beat except for planned downtime, where Chase were clear with communications about the timing of this. App is so easy to use, and flexible too. Never thought I would write anything like this for a bank, but it really has exceeded my expectations. Reviewed on: 16th March 2023
Alan Gill's avatar
Alan Gill

Reliability

5
Never a hitch, always been exactly what I want from a bank, unlike others. Reliability is essential in my requirements from a banking provider and Chase epitomises that in every facet of their operation. Reviewed on: 16th March 2023
James Hanney's avatar
James Hanney

Clear and rewarding

5
The app clearly sets out expenditure and is reliable. The reward is welcome and the round up feature a bonus. Customer service is very good if any difficulties encountered. Reviewed on: 16th March 2023
Bryn Howells's avatar
Bryn Howells

Great Bank & App

5
Have especially enjoyed the fantastic cash back scheme and competitive saving rates! Reviewed on: 16th March 2023
Ruchi Shah's avatar
Ruchi Shah

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