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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very easy to use.

Very easy to use. Great options for saving. Very good customer service. Use it all the time for almost every single day. Reviewed on: 13th February 2026

I like the App

I like the App which is straight forward and easy to use. I’m disappointed that they have lowered their rates and cash back. Reviewed on: 13th February 2026

Excellence in service.

Excellence in service. Nice to get calls answered quickly (without waiting or left in a queue) speak to a real person, who take trouble to listen to your problem concern and addresses any issue there and then. Reviewed on: 13th February 2026

Super app and all transfers are instant.

Super app and all transfers are instant. Loving the round up option with increased interest rates. Great service Reviewed on: 13th February 2026

Love the app love the earnings

So easy to log in on the app. Great interest rates, easy to.navigate around the app Reviewed on: 13th February 2026

Very easy to use app, Great foreign currency rates.

Very easy to use app, Great foreign currency rates. Just a pleasure to us Reviewed on: 13th February 2026

Very modern bank, with an APP that works with ease.

Very modern bank, with an APP that works with ease. Customer service centre is always polite if I have a query Reviewed on: 13th February 2026

Chase bank customer

Since becoming a Chase customer I have benefitted from cash back every month, it has been my pleasure to recommend friends and family members to Chase Reviewed on: 13th February 2026

Chase 5stars

Very fast customer service and always go the extra mile to answer queries Reviewed on: 13th February 2026

Chase Bank Savings

Market leading rate and very easy to setup. Reviewed on: 13th February 2026

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