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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Great service and app is easy to use

Great service and app is easy to use Reviewed on: 13th February 2026

Chase is quality personified!

Every time I needed help with my account, all agents without fail, have a happy and knowledgeable disposition and highly recommended Reviewed on: 13th February 2026

Good customer service.

Good customer service. Fast response. Good savings account Reviewed on: 13th February 2026

Fantastic app and customer service, good value cashb...

Fantastic app and customer service, good value cashback etc Reviewed on: 13th February 2026

Chase is an exceptional bank

Chase is an exceptional bank, I have recommended them to family & friends. Reviewed on: 13th February 2026

Quick and easy, straightforward banking with benefits

Quick and easy, straightforward banking with benefits Reviewed on: 13th February 2026

Very good service

Very good service and use any country good rate Reviewed on: 13th February 2026

App easy to navigate.

App easy to navigate. Good features and good help/advise backup. Reviewed on: 13th February 2026

have nothing but nice things to say about my chase a...

have nothing but nice things to say about my chase accout from - customer service to all the great features that come with my account Reviewed on: 13th February 2026

Good app.

Good app. Easy to use and informative. Good cashback rewards Reviewed on: 13th February 2026

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