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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I would definitely recommend!

It’s very easy to see what I’m spending my money on each month. I really like the range of categories. I haven’t had to use it very often but Customer Service is easily accessible and responds quickly and with care. Reviewed on: 13th February 2026

I have a savings account with Chase.

I have a savings account with Chase. It is easy to use through an app. I can move money between account within Chase and between Chase an other banks. Reviewed on: 13th February 2026

Good customer service

Easy to set up, when I was dealing with a scam site that tried taking my money, they were quick to identify and block the transaction and issued a new card quick and easy Reviewed on: 13th February 2026

Good value easy to use app and easy way of getting a...

Good value easy to use app and easy way of getting a good rate of savings. Reviewed on: 13th February 2026

Never had any issues with Chase, I moved over from a...

Never had any issues with Chase, I moved over from a bigger bank and was the best move. Reviewed on: 13th February 2026

Chase Mobile is Excellent

I find Chase excellent for mobile banking and ease of use Reviewed on: 13th February 2026

Great bank to use when travelling abroad.

Great bank to use when travelling abroad. On holiday in the USA it was so easy to use via Apple Pay and it didn’t cost me to use. Reviewed on: 13th February 2026

A bank for the people

Easy to use. Very proactive customer service and very good customer benefits. Reviewed on: 13th February 2026

I love Chase bank.

I love Chase bank. Using the Chase bank app has been great. I can easily keep on top of my spending and finances. I can set up multiple savings accounts under different categories to help me organise and save more effectively. The round up feature is a great way of building up extra savings too. Another bonus is the 1% cash back on food and travel. Reviewed on: 13th February 2026

Top class all round service

Great customer service. Brilliant app, easy, simple and straightforward to the point, just what's needed. Not overly complicated Reviewed on: 13th February 2026

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