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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to join and simple to use.

Easy to join and simple to use. Good communication with customers. Reviewed on: 13th February 2026

A really good online current account

A really good online current account with an excellent app, cashback on selected shopping and good customer service on the rare occasions that I have needed to contact them. The account is very responsive to payments and credits with changes registered instantly. Reviewed on: 13th February 2026

Simply the best

Get notifications every time i use my card never had any problems using the app 24/7 can transfer to my other account with them and get reward cashback Reviewed on: 13th February 2026

Best bank I have ever used, brilliant app and great...

Best bank I have ever used, brilliant app and great rates,free overseas use, excellent customer service easy to speak to a service agent Reviewed on: 13th February 2026

Great app.

Great app. Easy to use and with great features and customer service is great. Reviewed on: 13th February 2026

I’ve had a really positive experience with the Chase...

I’ve had a really positive experience with the Chase current account so far. Switching accounts and setup was quick and straightforward, and the app is easy to navagate. One feature that particuarly standsout is the cashback on everyday spending, which is a nice bonus for something I’d be doing anyway. Payments are instant, and notifications come through immediately, which gives me confidence in tracking my spending. I also appreciate how easy it is to categorise transactions and monitor where my money is going. Customer support has been responsive and helpful whenever I’ve had questions. Overall, it feels like a modern bank account designed around convenience and transparency. Reviewed on: 13th February 2026

Great customer service

Had a couple experience with customer service who were great. They helped me so quickly when my bank details were stolen, pausing my card and reissuing new details within minutes. The app is also really well laid out. Reviewed on: 13th February 2026

I found the app intuitive, fast, and reliable

I found the app intuitive, fast, and reliable, making daily banking simple and stress-free. Reviewed on: 13th February 2026

No problem at all plus app is easy to use

No problem at all plus app is easy to use Reviewed on: 13th February 2026

Banking with Chase is just EASY!

Banking with Chase is just easy - the App is excellent, it's easy to find any info you want or make any transaction. I've been recommending Chase to friends and family ever since I joined them, and still do, even though some of the original current account perks have been reduced. It's still a better banking experience somehow than the other 3 banks I use alongside it, for one reason or another. Reviewed on: 13th February 2026

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