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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent

This is the bank that cares, from a brilliant app that you can do virtually everything to a fantastic customer service. A short while ago I needed their help and from start to finish they were amazing. Best online bank ever ! Thankyou Reviewed on: 16th March 2023

1% cash back

The 1% cash back helps me to save some money. 5% AER on round up account is also very attractive. Reviewed on: 16th March 2023

Great bank account with 1% cash back

Love chase. Brilliant for 1% cash back on what you spend and no transaction fee when you spend abroad. Would def recommend. Reviewed on: 16th March 2023

Friendly and helpful

The mobile app is easy to navigate and provide lots of useful information. I love the monthly spend tracker and categories of spend. The call centre are very friendly and helpful and resolve queries in a fast and efficient manner Reviewed on: 16th March 2023

Best bank ever

Best bank ever ive been using it for awhile Reviewed on: 16th March 2023

Great banking experience

Easy and sophisticated App with all the functions you need to control your bank at your fingertips Reviewed on: 16th March 2023

Ease

Have taken mote control of money both home snd abroad Reviewed on: 16th March 2023

Simplicity of opening accounts and good customer services

It is easy to open an account and there is always someone on the phone to resolve your issues with minimal delay Reviewed on: 16th March 2023

Fantastic experience

Wonderful quick service from this digital bank - excellent and speedy transfers and innovative plans such as cashback on your debit card and round up of your purchases Reviewed on: 16th March 2023

Overseas spending

We have just spent three months in Australia and New Zealand and used our Chase card all the time as there were no charges. Brilliant Reviewed on: 16th March 2023

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