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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great bank to deal with

Easy to use on the app always kept uptodate had to ring customer service about a spending query they were quick to answer & very helpful resolving it always let you know when there are new offers available without being pushy Reviewed on: 13th February 2026

No issues at all.

No issues at all. Customer service is very good. Reviewed on: 13th February 2026

Chase is easy to use and navigate.

Chase is easy to use and navigate. Their interest rates on the savings account is very competitive Reviewed on: 13th February 2026

Love using my chase account as my main bank account...

Love using my chase account as my main bank account and also have their insurance now for travel mobile and breakdown for a great price. Cashback good used to be better when included everything though and interest on round up excellent . Reviewed on: 13th February 2026

A solid current account

A great current account with added benefits Reviewed on: 13th February 2026

I like to use Chase because is easy to do shopping.

I like to use Chase because is easy to do shopping. Using a Chase account is cost-effective. I happily use this card. Reviewed on: 13th February 2026

Great bank, good for budgeting and saving

Great bank, good for budgeting and saving Reviewed on: 13th February 2026

An Excellent, Financially Practical .Account.

I’ve been with Chase since their beginning. In the main I use the account for all current spending (my “fun” spending money account). I also get “Cash Back” and earn interest. I use its “Tap” procedure on a regular basis - most of the time. On occasions for security reasons, Chase require me to use my PIN. That’’s just fine, it’s sensible for the security of my account . Reviewed on: 13th February 2026

Every time I have needed to contact customer service...

Every time I have needed to contact customer service support they have been professional and supportive. I have every confidence should something go wrong they will always be there for me. Reviewed on: 13th February 2026

Great app, nice benefits

I’ve been using Chase as my main current account and it’s been solid. The 1% cashback on groceries and fuel is nice. The app is really easy to use. Clean layout, fast to load, easy to track spending, and simple to move money between accounts. It feels straightforward and well-designed. Reviewed on: 13th February 2026

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