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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Banking with Chase is just EASY!

Banking with Chase is just easy - the App is excellent, it's easy to find any info you want or make any transaction. I've been recommending Chase to friends and family ever since I joined them, and still do, even though some of the original current account perks have been reduced. It's still a better banking experience somehow than the other 3 banks I use alongside it, for one reason or another. Reviewed on: 13th February 2026

Excellent intuitive banking app.

Excellent intuitive banking app. Good, clear, user friendly information. Reviewed on: 13th February 2026

The Chase app is quite user friendly and very easy t...

The Chase app is quite user friendly and very easy to navigate. Reviewed on: 13th February 2026

Great service and app is easy to use

Great service and app is easy to use Reviewed on: 13th February 2026

Chase is quality personified!

Every time I needed help with my account, all agents without fail, have a happy and knowledgeable disposition and highly recommended Reviewed on: 13th February 2026

Good customer service.

Good customer service. Fast response. Good savings account Reviewed on: 13th February 2026

Fantastic app and customer service, good value cashb...

Fantastic app and customer service, good value cashback etc Reviewed on: 13th February 2026

Chase is an exceptional bank

Chase is an exceptional bank, I have recommended them to family & friends. Reviewed on: 13th February 2026

Quick and easy, straightforward banking with benefits

Quick and easy, straightforward banking with benefits Reviewed on: 13th February 2026

Very good service

Very good service and use any country good rate Reviewed on: 13th February 2026

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