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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent Customer Service and Easy to Use

I've been using Chase since 2022 and have found the app easy to use and their customer service is excellent. I've had a couple of issues, largely with payments and there is never a delay in speaking to anyone. The team are efficient and knowledgeable, and I am always confident they understand my issue and can resolve. Reviewed on: 16th March 2023

Fantastic service

Always able to answer queries . Great to get cash back and interest. Will continue to recommend to friend's for savings and current account. Reviewed on: 16th March 2023

Easy to use, an actually available to me unlike most!

Criminal past, insolvency. ALL banks avoid me, too poor, not good enough credit rating, etc. Despite all that, Chase UK accepted me, an on top of that, gave cashback on every purchase! An their round up saver is absolutely fantastic! The ability to save using pennies has equalled to creating savings i never thought i could build with what i have coming in. Not only have they offered me a free account, where others refuse. But they offer better services and benefits those other banks dont even offer! For once in my life, i see the benefit of the bank actually existing, the others can all go under as far as i am concerned! Reviewed on: 16th March 2023

Best cash back

Great rate for cash back and interest coming in April Reviewed on: 16th March 2023

Love Chase

What isn’t to love, interest on spending, great rate on savings! Really easy to manage on line Reviewed on: 16th March 2023

Easy, Clear, Effective Banking

I've held this account for approximately 9 months and found it to be user-friendly and easy to navigate through for all the transactions I've needed to make. I love the little rewards pot too - so you slowly build a reward pot of money which you can use to treat yourself! Reviewed on: 16th March 2023

Easy to use

Great that you can get cashback on every day spending Reviewed on: 16th March 2023

Easy to use and efficient Great rates

I like the App based accounts that are easy to use and offer real benefits like cash back and one of the real benefits is no charges when abroad. Cannot fault it Reviewed on: 16th March 2023

Great Bank

Good bank with great account bonuses which are very competitive. Reviewed on: 16th March 2023

Easy to use bank with benefits.

I have been happily using Chase for over a year now, I use it for all my daily spending. Reviewed on: 16th March 2023

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