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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49016)

Grateful to get back

5
After only ever having dull, functional bank accounts, I opened a Chase account thinking it was probably too good to be true. Actually, its better. Getting one per cent back, five per cent on roundups and being super user friendly means I genuinely feel valued and grateful to be rewarded for just being a customer. Reviewed on: 16th March 2023

Great to use

5
Very easy to set up, even easier to use, either with a card or the phone app. The card hs no details on it either so presumably harder to defraud. Love it! Oh, and cashback on almost everything. Reviewed on: 16th March 2023

Good for offers

4
Great account with additional perks for cash back and round up offers alongside good savings rates Reviewed on: 16th March 2023

The best bank I have ever been with.

5
Everything you need all in the palm of your hands! Reviewed on: 16th March 2023

Excellent online bank

5
Great bank rate & banking app & great customer service Reviewed on: 16th March 2023

Bank shake up

5
Wow, What a pleasure banking is with chase. The 1% cashback is a nice little feature in these hard times. Also for people who struggle to save - the round up is a pretty cool way of saving small but regular, and it soon adds up. The app is an absolute breeze to use and enjoyful Reviewed on: 16th March 2023

Excellent Customer Service and Easy to Use

5
I've been using Chase since 2022 and have found the app easy to use and their customer service is excellent. I've had a couple of issues, largely with payments and there is never a delay in speaking to anyone. The team are efficient and knowledgeable, and I am always confident they understand my issue and can resolve. Reviewed on: 16th March 2023

Fantastic service

5
Always able to answer queries . Great to get cash back and interest. Will continue to recommend to friend's for savings and current account. Reviewed on: 16th March 2023

Easy to use, an actually available to me unlike most!

5
Criminal past, insolvency. ALL banks avoid me, too poor, not good enough credit rating, etc. Despite all that, Chase UK accepted me, an on top of that, gave cashback on every purchase! An their round up saver is absolutely fantastic! The ability to save using pennies has equalled to creating savings i never thought i could build with what i have coming in. Not only have they offered me a free account, where others refuse. But they offer better services and benefits those other banks dont even offer! For once in my life, i see the benefit of the bank actually existing, the others can all go under as far as i am concerned! Reviewed on: 16th March 2023

Best cash back

5
Great rate for cash back and interest coming in April Reviewed on: 16th March 2023

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