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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Good

Simple and Easy to use and fast. Reviewed on: 16th March 2023

So easy

App is so easy to use, much better than previous bank!! Reviewed on: 16th March 2023

Amazing offers

Fantastic rates, brilliant offers, easy to use, quick to open an account, clear information. Reviewed on: 16th March 2023

Best than First Direct Bank

Excellent bank, so pleased. I changed to Chase, would definitely recommend without any hesitation. Their customer service is excellent, Far better than First Direct Bank Reviewed on: 16th March 2023

Excellent rewards

The 1% cash back was great. So happy to hear it can be extended for a further year with £500 deposit. Also the round up idea is very good. Reviewed on: 16th March 2023

Excellent Banking experience

The Chase card is excellent especially to use abroad! No fees for cash withdrawal and a very good conversion rate from euro to GBP. 1% cashback added bonus! Reviewed on: 16th March 2023

Does what it say on the tin , you get what you expect

Great service , great app , 100% does what is advertised Reviewed on: 16th March 2023

So easy to use

Set this up for holiday spending but found myself using it for everyday use. The app makes life so simple Reviewed on: 16th March 2023

Brilliant company

The whole Chase service is outstanding Reviewed on: 16th March 2023

Efficient and easy to use

Love the simplicity and the opportunity to earn rewards Reviewed on: 16th March 2023

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