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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

With the customer in mind

An easy to use bank with the customers interest at heart Reviewed on: 16th March 2023

So easy to sign up & love the cash back

I’m very happy with my experience with Chase so far. Reviewed on: 16th March 2023

Quick and useful

Quick to set up. Good interest rates on debit card use and savings. Reviewed on: 16th March 2023

Brilliant all around

No complaints about this bank. Very simple to deal with. No bureaucracy like with your high street banks. More people need to switch to app only bank accounts. But there needs to be more awareness of them, and reassurance to different generations they are safe. Reviewed on: 16th March 2023

Banking with best

Never need to chase your inquiry more than once with Chase. I find this banking support 100% whenever I telephone the call is answered promptly professionally and equally dealt with accordingly, their help & knowledge and customer care is paramount. Reviewed on: 16th March 2023

Banking for today's world

Chase gives me everything I want in a current account: instant info on my day to day financial transactions, wonderful support whenever I need it and confidence that my personal data and money are secure. I feel valued as their customer, unlike my experience with my previous High Street bank. And it costs me nothing! Reviewed on: 16th March 2023

Simple online banking, great customer support!

Has to be worthy of any award just for having a UK call centre! They answer extremely quickly and are super helpful when needed! I can’t speak highly enough of my experience with CHASE! Reviewed on: 16th March 2023

Best bank ever

Great bank all done on line Great interest Roll up option 1% cash bank on all spend Safe and easy Reviewed on: 16th March 2023

Easy to open

Easy to open my account. Good to know they give 1 percent back of every purchase spending through the chase card. All arounder bank card. App help a lot having all the history of spending. Giving the detail to check of estimation on spending every month. I'm happy with chase bank card. Reviewed on: 16th March 2023

Brilliant debit card for travel

Used chase card I’m Portugal this year great no fees and no bother Reviewed on: 16th March 2023

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