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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Banking with best

Never need to chase your inquiry more than once with Chase. I find this banking support 100% whenever I telephone the call is answered promptly professionally and equally dealt with accordingly, their help & knowledge and customer care is paramount. Reviewed on: 16th March 2023

Banking for today's world

Chase gives me everything I want in a current account: instant info on my day to day financial transactions, wonderful support whenever I need it and confidence that my personal data and money are secure. I feel valued as their customer, unlike my experience with my previous High Street bank. And it costs me nothing! Reviewed on: 16th March 2023

Simple online banking, great customer support!

Has to be worthy of any award just for having a UK call centre! They answer extremely quickly and are super helpful when needed! I can’t speak highly enough of my experience with CHASE! Reviewed on: 16th March 2023

Best bank ever

Great bank all done on line Great interest Roll up option 1% cash bank on all spend Safe and easy Reviewed on: 16th March 2023

Easy to open

Easy to open my account. Good to know they give 1 percent back of every purchase spending through the chase card. All arounder bank card. App help a lot having all the history of spending. Giving the detail to check of estimation on spending every month. I'm happy with chase bank card. Reviewed on: 16th March 2023

Brilliant debit card for travel

Used chase card I’m Portugal this year great no fees and no bother Reviewed on: 16th March 2023

Quick and responsive

Good customer interaction via the phone and app Reviewed on: 16th March 2023

I love this bank account

I have only been with chase a few months but I love it . We get 1% back too Reviewed on: 16th March 2023

Nice to have a fresh face in banking

Cashback, roundups, special savings rates, easy application and nice app lead to an overall positive experience. The fancy box that the numberless debit card came in was the Icing on the cake! Reviewed on: 16th March 2023

Great

Was sceptical but they very convenient Reviewed on: 16th March 2023

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