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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

It all works very nicely

It all works nicely on the very rare occasions when I have had to call they have been very helpful and efficient Reviewed on: 13th February 2026

Great bank and easy to use app etc

Great bank and easy to use app etc Reviewed on: 13th February 2026

Savings Account

I’ve been using the Chase savings account for a few months. Opening it in the app was quick and easy. Interest rates are better than traditional UK high street savings accounts, so my money earns more without effort. I can set up multiple savings pots and move money between them instantly. The app shows balances clearly and tracks interest earned. What’s not great is that the rate can change and isn’t as high as some fixed-term options. There are no fees, and withdrawals are instant, which makes it good for emergency savings rather than long-term locked-in growth. Reviewed on: 13th February 2026

The Chase App is a game changer Any problems have be...

The Chase App is a game changer Any problems have been resolved through on line chat Excellent to use in Spain and USA Reviewed on: 13th February 2026

I love chase bank.

I love chase bank. Best bank I have ever been with. Brilliant reward and easy to use Reviewed on: 13th February 2026

Very easy app and great access to support

Very easy app and great access to support Reviewed on: 13th February 2026

Great Bank account.

Notifications of payments, simple actions to move money in and out of current account. Easy history of payments. Transfers to and from saving accounts. Access to card details. Reviewed on: 13th February 2026

Very user friendly, anyone could navigate around the...

Very user friendly, anyone could navigate around the app with ease. Reviewed on: 13th February 2026

Best Bank in UK

Really easy to use the app and if needing any help the customer service is really supportive Reviewed on: 13th February 2026

simple to use

easy to open and use, online banking speedy, app easy to negotiate Reviewed on: 13th February 2026

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