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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Can’t beat Chase!

Chase are the best bank to be with, they are informative, supportive and communicate well without being over bearing. Reviewed on: 13th February 2026

Love the round up and the monthly savings

Love the round up and the monthly savings Reviewed on: 13th February 2026

Great service

Quick responses 24/7 & great turn around time for looking into issues Reviewed on: 13th February 2026

Banking made very easy, just what is needed.

Banking made very easy, just what is needed. Excellent app as well. Reviewed on: 13th February 2026

Best bank i have been with.

Everything is just as it should be. Secure, efficient banking with excellent customer service and real people on the phone if you need help. The app is excellent too. I really appreciate the fact I get a ping as soon as I make sny transaction. Reviewed on: 13th February 2026

customer service used to be good

When the bank first started the customer service used to be great. Unfortunately that has gone downhill since Reviewed on: 13th February 2026

They’ve stripped back most of their benefits.

They’ve stripped back most of their benefits. Customer service is really bad. Reviewed on: 13th February 2026

So easy to use and access, setting up was easy ,no p...

So easy to use and access, setting up was easy ,no problems accessing my account at home or abroad Reviewed on: 13th February 2026

Good customer service.

Good customer service. Great app, nice add-ons such as round ups and cash back. Reviewed on: 13th February 2026

Feedback

Great updates, on time, at the end of line if any queries. Reviewed on: 13th February 2026

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