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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great service and product and rates

5
Great service and product and rates Reviewed on: 6th March 2025

Efficient App

5
Efficient App and easy to use. great rates Reviewed on: 13th February 2026

Perfect bank

5
I’ve banked with Chase for a long time. Their app is great and the account suits my needs. Their customer support team are always there if you need anything and I use my card abroad as there’s no fees. Reviewed on: 13th February 2026

Great Bank

5
Easy to deal with haven’t had any dealings with customer service which is good. Just wish the cash back was on more things. Reviewed on: 13th February 2026

Very easy to move money in between different account...

5
Very easy to move money in between different accounts and to send money to friends and family. Also good reward of earning cashback for spending money from the current account Reviewed on: 13th February 2026

Best banking app

5
I love the app and the bonuses paid on cashback. I’ve got a few linked accounts with savings too and it’s so easy to move money around Reviewed on: 13th February 2026

Quick and professional customer service

5
Any issue I have which is not that often I might add, is dealt with quickly and professionally by a live person who knows the I have immediately and reassured me that if will be rectified. Also the follow up communication is very good. Reviewed on: 13th February 2026

Easy app, good customer service and good service ove...

5
Easy app, good customer service and good service overall Reviewed on: 13th February 2026

Brilliant rates and excellent very quick customer se...

5
Brilliant rates and excellent very quick customer service. Lots of useful handy information I can’t fault Chase Bank. Love the additional top ups when I spend Reviewed on: 13th February 2026

Easy to deal with and reliable.

5
Easy to deal with and reliable. Don’t bombard me with emails and app is clear and simple to use Reviewed on: 13th February 2026

The Chase current account is as good as any other I...

5
The Chase current account is as good as any other I have had over the past 40 years. The benefit is that I get 1.5% cashback on purchases. Using the account overseas I get the best exchange rates and more importantly NO fees for using the local currency. For a regular traveller this is a BIG saving. Reviewed on: 13th February 2026

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