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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Can’t beat Chase!

Chase are the best bank to be with, they are informative, supportive and communicate well without being over bearing. Reviewed on: 13th February 2026

Love the round up and the monthly savings

Love the round up and the monthly savings Reviewed on: 13th February 2026

Great service

Quick responses 24/7 & great turn around time for looking into issues Reviewed on: 13th February 2026

Banking made very easy, just what is needed.

Banking made very easy, just what is needed. Excellent app as well. Reviewed on: 13th February 2026

Best bank i have been with.

Everything is just as it should be. Secure, efficient banking with excellent customer service and real people on the phone if you need help. The app is excellent too. I really appreciate the fact I get a ping as soon as I make sny transaction. Reviewed on: 13th February 2026

customer service used to be good

When the bank first started the customer service used to be great. Unfortunately that has gone downhill since Reviewed on: 13th February 2026

They’ve stripped back most of their benefits.

They’ve stripped back most of their benefits. Customer service is really bad. Reviewed on: 13th February 2026

So easy to use and access, setting up was easy ,no p...

So easy to use and access, setting up was easy ,no problems accessing my account at home or abroad Reviewed on: 13th February 2026

Good customer service.

Good customer service. Great app, nice add-ons such as round ups and cash back. Reviewed on: 13th February 2026

Feedback

Great updates, on time, at the end of line if any queries. Reviewed on: 13th February 2026

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