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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Easy and Great bonus

The account was very easy to set up and all can be done through the app. The app is very easy to use and find information needed. It is great that 1% cashback is given and goes into a separate savings account as well as the choice of roundups on spending giving an easy way to save. Roundups also get a great rate on interest. Reviewed on: 16th March 2023

Brilliant Banking App

I use all the time because if the cash back and also used overseas with no charges! Reviewed on: 16th March 2023

Top Up

Personally only use Chase Current as shopping card for the 1% cashback as better deals on my money being sat in other bank accounts so I have to top this up once a month and keep my eye on the balance prior to using - which I intially made the mistake of doing a couple of times (as I am use to having suffienct funds), so it was a bit embarrassing having my card declined at the till in front of other shoppers, just a personal thing. Fortunatley I had other cards I could fall back on. Apps ok, seen it getting rave reviews but I'm not impressed in the layout ie looking for shop spends and deductive balance. Round ups proved a nightmare both in the amount it takes out on every other spend and trying to keep track of it, turned to excel on my pc with auto sum which still didn't marry? - doubt it was wrong but became a headache I didn't expect to have - Issues probably down to me being old skool. Bar the 1% cashback only keep for travel free ATM - though also available on Starling. Reviewed on: 16th March 2023

None better!

It is a pleasure being part of Chase. I have found nothing is to much trouble as they are always there to help. Reviewed on: 16th March 2023

Love the rewards

Cashback and roundup are super. Easy to see your spending history in the app. Reviewed on: 16th March 2023

Happy customer

Very easy app to use and benefits great for the first year. Hoping I can keep getting rewards and stay with them. Reviewed on: 16th March 2023

Fantastic customer service

Great bank. A human answers the phone when you need advice Great app.easy to use. I'm informed whenever my card is used. Good interest rates. Reviewed on: 16th March 2023

Excellent

Excellent bank. I recommend to all. Reviewed on: 16th March 2023

Best out there

Best out there at least for the first year. Reviewed on: 16th March 2023

Best bank account I have ever had

The app is easy to use. The cashback is the best and most consistent around as you get it on all spending. The option of high interest on round ups is great. Highly recommend Reviewed on: 16th March 2023

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