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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best bank

Not been with them long, but my experience so far is the best! Reviewed on: 16th March 2023

The best

Never a problem always there when you want them not like the rest Reviewed on: 16th March 2023

Makes banking fun

It is a lovely experience banking with chase, it is clear, concise and user friendly. Good on you Chase!! Reviewed on: 16th March 2023

Amazing Services

I have now recommended your Current / Saving Accounts now to 30’ish people, even Businesses, everyone of them have said they will never go back to a High Street Branch ! Your App is amazing & the extra Services you have attached to the same App are second-to-non ! Reviewed on: 16th March 2023

Cash back and perfect for spending abroad

1% cash back and near perfect rates for spending abroad. Perfect. Great app too and links to simple savings accounts. All my family now use Chase Reviewed on: 16th March 2023

Banking made simple

Great customer service and excellent communication Reviewed on: 16th March 2023

Great bank

Great bank, current account, savings account and the App is excellent, never thought I would be so positive about a bank Reviewed on: 16th March 2023

Excellent App

Love the app and customer service on chat is immediate and effective. Reviewed on: 16th March 2023

Quick and efficient service

Very pleased with the service on both my accounts and especially when my Debit Card was compromised , details changed immediately and no need to wait for a replacement card, this would be extremely valuable when travelling Reviewed on: 16th March 2023

Excellent service provider

First rate banking service, really happy with it. Thank you Reviewed on: 16th March 2023

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