Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

View other Chase Bank products

4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Best bank I've been with.

I have been with a few banks in my life but Chase has beat them by far. The app itself is easy to use, I've never had an issue with it. The bank itself are easy to get a hold of, for example I bought from a dodgy website only knowing after the fact. I went onto Chase and they sorted the issue the very same day leaving me with peace of mind. The only drawback I can think of is the fact I can't deposit money into the bank but other than thay, for all things online, this is the bank for that. I've already recommended it to friends and family, some who have taken me up on my recommendation and they agree, it's a good bank. (The only ones who haven't is people who need to deposit money into their banks, of course). Reviewed on: 13th February 2026

5 stars for Chase Bank

I’ve banked with several major banks but Chase has consistently been the best experience, particularly with its smooth interface and ease of access to customer support. The ability to use the card associated with my current account abroad, without a fee, has been an absolute game changer Reviewed on: 13th February 2026

Always at my fingertips

Always at my fingertips. Loads of useful articles to help me budget and think about my spending habits and what to change Reviewed on: 13th February 2026

Never had one issue with communication chase are so...

Never had one issue with communication chase are so on point i cant put it into words... Reviewed on: 13th February 2026

Excellent fraud protection.

Excellent fraud protection. Comprehensive app. Easy to use with great rewards Reviewed on: 13th February 2026

Smooth banking

Great user friendly and very flexible app. Lots of useful features! Reviewed on: 13th February 2026

Cares for their customers

Ease of use, fantastic customer service and you honestly feel that they have your best interests at heart. Nothing is too much trouble. Reviewed on: 13th February 2026

App is clear and concise.

App is clear and concise. Ease of access when online and information provided when accessing services for purchase or withdrawals. Prefer all my card information being held with the App and not on the card for added security. Reviewed on: 13th February 2026

Excellent account with very good customer service

Excellent account with very good customer service Reviewed on: 13th February 2026

Great service.

Great service...the options for multiple savings accounts has allowed me to save for different things without getting confused. Service times are quick and efficient Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Account
from NatWest 4.30 from 89 reviews
Classic Plus Account
from TSB 3.92 from 175 reviews
Classic account (discontinued)
from TSB 3.69 from 202 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 23001 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub