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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Responsive customer service with clear communication

Responsive customer service with clear communication Reviewed on: 13th February 2026

Good no nonsense easy to use banking

Good no nonsense easy to use banking Reviewed on: 13th February 2026

Great bank and very good customer service

Great bank and very good customer service Reviewed on: 13th February 2026

I like the Chase app.

I like the Chase app. It works well for me. I like the ability to save my money, then just a transfer across easily. I like the fact that I get interest on my money when I have a query customer service is very good. Reviewed on: 13th February 2026

good banking service

great customer service with products to grew your money easy to use banking app Reviewed on: 13th February 2026

Best bank I’ve ever used I tell everyone to switch t...

Best bank I’ve ever used I tell everyone to switch to chase Reviewed on: 13th February 2026

Good bank at home and abroad

Good bank to use with a good service when using the current account, at home and abroad. Reviewed on: 13th February 2026

Great app and product with good customer service

Great app and product with good customer service Reviewed on: 13th February 2026

Excellent and responsive customer services team.

Excellent and responsive customer services team. Reviewed on: 13th February 2026

Excellent customer service

Any time I’ve had a problem or question regarding my account I have always had a friendly and professional resolution to my query or the problem has been solved very quickly. Reviewed on: 13th February 2026

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