Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

New guys on the block

Never used an online only bank, however, they are a breath of fresh air. Very easy app to navigate and with lots of customer friendly rewards, I would highly recommend Reviewed on: 16th March 2023

An excellent online bank

Chase offer an unrivalled online banking service which is easy to set-up and use. Reviewed on: 16th March 2023

Would recommend

Good app, easy to use, good service Reviewed on: 16th March 2023

Would never recommend

Form customer support it having a clue about bank. To clarify my opinion is that these are regular people who have never worked in the banking industry working in a call centre. Which makes for interesting and frustrating phone calls. I have cancel a direct debit multiple times only to have chase each month send a payment than I have to contest a payment. Which bring more headaches one off the customer support didn’t have a clue what I was on about and had to contact someone in order to proceed. Oh another occasion. I had a large over payment of over £100 leave my account. On this occasion, it was the company taking the direct debit’s fault. But the lady I spoke to at chase told me I had set up this amount 6 month prior. Which was an absolute joke as for the last six month they had taken the correct amount of £10. When I told to stop the payment I was told they couldn’t done that. After being with another bank for many years (one of the big names) I know you can do this. on multiple occasions I’ve had to wait 30 days for refunds to go into my account which should only take a couple of days with any other bank. One off these was a when I checked into a hotel they held an amount in case I used the bar and charged it to my room. Chase bank paid the amount charged and held the over money for 30 days day the hotel had to realise after calling the hotel they told me it was released the following day after my check out. So avoid chase use a proper bank safe yourself time and headaches Reviewed on: 16th March 2023

The best new player in town

Since opening our account it has been an excellent experience. Reviewed on: 16th March 2023

Great services and rewards! Effortless banking

The App is fantastic, I could not fault the baking services provided by Chase! Reviewed on: 16th March 2023

Always helpful and available

Always available when I have needed to contact them through the app. Cashback works well and easy to use App Reviewed on: 16th March 2023

Rewarding

Love the way that you save up money with cashback and generous interest rates on savings. Reviewed on: 16th March 2023

Contented customer

Very happy with this bank, never been let down which is unusual in the bank sector. Good app, quick money transfers and decent savings rates Reviewed on: 16th March 2023

Best account available

Only had this account for a year wish I’d had long time before. Reviewed on: 16th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Silver account
from NatWest 4.46 from 167 reviews
Everyday current account
from Santander 4.04 from 206 reviews
Current account
from Monzo 4.84 from 19425 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub