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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Best bank by far

Chase without doubt have the best current account & if you want value for money with decent interest rates then look no further. I have also found their customer sevice focus & quick when dealing with issues. Yes i can highly recommend Reviewed on: 13th February 2026

No hassle banking!!

Have had a current account with Chase for 3 years, haven't had any issues whatsoever. Whenever I need anything looked into it has been resolved quickly Reviewed on: 13th February 2026

Very easy to use banking app

Very easy to use banking app and competitive interest on savings. Reviewed on: 13th February 2026

Easy to use account with great interest offered.

Easy to use account with great interest offered. Reviewed on: 13th February 2026

Great Bank

Good online banking app, very easy to navigate through, excellent interest rate for new customers and the added value of cash back. Reviewed on: 13th February 2026

Any time u phone them they help u right away...

Any time u phone them they help u right away Reviewed on: 13th February 2026

Excellent company and very helpful

Every time ive had to call chase cause of a problem they have been very efficient and knowledgeable and helped first time. I think that chase has the number customer services. Im very impressed of how they work and the knowledge that they gave. Reviewed on: 13th February 2026

Great service!

Great service! Very reliable and intuitive app. Would highly recommend! Reviewed on: 13th February 2026

We have been with Chase for over 2 years now and the...

We have been with Chase for over 2 years now and the account management is simple - the ability to speak to somebody is exceptional. I would recommend them to anybody and my only issue with Chase is that they do not offer a UK business account!! If they did I would use them for my business Reviewed on: 13th February 2026

Responsive helpful staff.

Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

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