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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

10/10 customer service

Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

From High Street to High Quality

Moved over from a more ‘traditional’ high street bank and have had nothing but a good experience since. Started with just a current account and Chase were quick to advise on how their services could be tailored to suit my personal use and for savings etc in the future Reviewed on: 13th February 2026

Chase customer service staff are the best

Chase customer service staff are very helpful when I have phoned Reviewed on: 13th February 2026

Meets all my requirements.

Meets all my requirements. Easy to navigate Reviewed on: 13th February 2026

Easy and simple and honest.

Easy and simple and honest. I like that from a bank. These guys make it easy and v clear. Reviewed on: 13th February 2026

An impressive service.

The entire operation runs smoothly and efficiently and if there is a problem, the staff on the phone lines are very helpful. Reviewed on: 13th February 2026

Simple and efficient

Easy to use app and no fees for use abroad Reviewed on: 13th February 2026

Brilliant banking with Chase

Chase have been a brilliant bank to be with from the very start. From regular updates to how easy the app is to use i couldn't recommend them enough Reviewed on: 13th February 2026

Great service.

Very pleased with experience with Chase. Provides what it promises. Reviewed on: 13th February 2026

Easy and fair banking and excellent customer service.

Easy and fair banking and excellent customer service. Reviewed on: 13th February 2026

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