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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

1% cashback on everything!

4
1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

I love Chase bank for being the best in UK

5
I love Chase bank for being the best in UK Reviewed on: 13th February 2026

Chase is the perfect current account.

5
The Chase current account meets all of my banking needs and any problem or query is dealt with quickly and efficiently. I particularly like the instant notification when there is a debit to my account. Reviewed on: 13th February 2026

Bank of excellence

5
Chase as a bank provide excellent services to their customers. They have the patience to listen and always ready to assist their cistomer Reviewed on: 13th February 2026

Seamless service and excellent product

5
Seamless service and excellent product Reviewed on: 13th February 2026

Banking with Chase

5
I can’t fault Chase with a current account Reviewed on: 13th February 2026

Had one question that was very quickly answered

5
Had one question that was very quickly answered Reviewed on: 13th February 2026

One of the few providers that is easily contactable...

5
One of the few providers that is easily contactable with total transparency for all transactions. Reviewed on: 13th February 2026

They are spot on from customer service and to settin...

5
They are spot on from customer service and to setting up the bank account Reviewed on: 13th February 2026

Excellent online bank with great support

5
Excellent online bank with great support Reviewed on: 13th February 2026

Good but could be better

5
Saving rate for new customers are really good only down side is it’s only for 12 months then it’s a regular saving rate. Not got a credit card but when I next get one will probably be a chase one. The app is the easiest I’ve used Reviewed on: 13th February 2026

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