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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Simple to use day-to-day banking

Easy to use banking app. Very pleased with the service I get from Chase. Reviewed on: 16th March 2023

Fast and Friendly Customer Service!

Team turned around my requests really promptly and kept me updated - Was impressed, especially versus conventional experiences ! Reviewed on: 16th March 2023

Great benefits

Chase offers really good benefits and features. The main one being 1% cashback on most debit card payments for the first 12 months. They also offer a round up function, where whatever you spend, it’ll round it up to the nearest pound and put the change in a savings account which is accessible at all times. Reviewed on: 16th March 2023

Simple and easy online banking with reward

I am so glad I started using Chase. It was easy to set up for online banking and is a breeze to use. I even got text showing when I had used it abroad. Brilliant App. Reviewed on: 16th March 2023

CHASE the benefits

Joined Chase about a year ago via their 'refer a friend' scheme. The account works very well via app, with good breakdowns of spending. The associated card is both virtual and physical, with the physical card NOT showing a card number, for added security. There are excellent cash back rewards and a 'round up' account attached to the current account at 1% and 5% respectively - definitely a challenge to the more traditional banks. I've had no issues throughout the first year and have used the current account extensively. Reviewed on: 16th March 2023

Great for savings and cash back

Chase rewards has been great. Will recommend to family and friends. Reviewed on: 16th March 2023

Great service great account

Have needed to contact the Bank’s service team on 2 occasions . My queries were dealt with very efficiently . The advisor gave me his name to go back to if I had any more problems . The banking app is well set out ,easy to use and excellent value with 1% cash back on debit card expenditure and an excellent savings interest rate . Overall I am well happy with them Reviewed on: 16th March 2023

Good all round experience

Accounts easy to set up, good rates and very good communication Reviewed on: 16th March 2023

Will chase you wherever you are

A brilliant bank with amazing reward structure, great savings rate, easy to deal with and very classy app too. Reviewed on: 16th March 2023

Great option for those happy to do banking on their phone

I got the Chase App & opened an account last August, ahead of a trip abroad, and this is where the first major positive came in - the fact they don't charge any extortionate fees on conversion etc when abroad! Setting up an account was also simple and intuitive. The App and day to day management is also very good. When there have been occasional technical glitches, Chase has also been good at reporting them. The spend trackers etc are useful, and my Chase Current account is now where I do most of my day to day spend/finances. The 1% cashback and round up feature are also positives. The only thing from stopping me giving full marks on the recommendation is, because it's all via an app, I know some family members (generally, older relatives) would maybe struggle, but overall they've been great. Reviewed on: 16th March 2023

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