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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great for savings and cash back

Chase rewards has been great. Will recommend to family and friends. Reviewed on: 16th March 2023

Great service great account

Have needed to contact the Bank’s service team on 2 occasions . My queries were dealt with very efficiently . The advisor gave me his name to go back to if I had any more problems . The banking app is well set out ,easy to use and excellent value with 1% cash back on debit card expenditure and an excellent savings interest rate . Overall I am well happy with them Reviewed on: 16th March 2023

Good all round experience

Accounts easy to set up, good rates and very good communication Reviewed on: 16th March 2023

Will chase you wherever you are

A brilliant bank with amazing reward structure, great savings rate, easy to deal with and very classy app too. Reviewed on: 16th March 2023

Great option for those happy to do banking on their phone

I got the Chase App & opened an account last August, ahead of a trip abroad, and this is where the first major positive came in - the fact they don't charge any extortionate fees on conversion etc when abroad! Setting up an account was also simple and intuitive. The App and day to day management is also very good. When there have been occasional technical glitches, Chase has also been good at reporting them. The spend trackers etc are useful, and my Chase Current account is now where I do most of my day to day spend/finances. The 1% cashback and round up feature are also positives. The only thing from stopping me giving full marks on the recommendation is, because it's all via an app, I know some family members (generally, older relatives) would maybe struggle, but overall they've been great. Reviewed on: 16th March 2023

No brainer

Love the app, the round up & cash back and also use it for savings. Reviewed on: 16th March 2023

Offering what I want as a customer

Account easy to open. App easy to use. Excellent saving offers. Reviewed on: 16th March 2023

Amazing banking

Great app - smooth, simple and clean. Love the colour theme! Lacks some features Vs other banking apps but attractive savings rate! Reviewed on: 16th March 2023

Super easy app, nice rewards

Very well organized app. 1% cash back on top. Good Savings rate. Excellent overall package. Reviewed on: 16th March 2023

Easy online banking

This is my first app based bank account and once I got the hang of it I find it easy to manage my finances. 1% cashback is also a big plus. Reviewed on: 16th March 2023

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