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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Allows me freedom outside the UK with no fees and cash back

Allows me freedom outside the UK with no fees and 1% cash back. They also are giving interest to anything in my current account. Reviewed on: 16th March 2023

Chase Current Account

Great value for money account, easy to use App. Cashback on purchases. Nice fees. Reviewed on: 16th March 2023

Who said switching Banks was hard

This was most definitely the easiest transition from one bank to another...Speaking to a human too, dead easy. Superb level of security with great customer service. Reviewed on: 16th March 2023

Best of the bunch

A company that helps u save and doesn’t rip u off Reviewed on: 16th March 2023

Okay for basic but missing core banking functionalities

Poor service if you want core banking functionalities, such as transferring large lump sums to another bank account. Good front end but poor backend (no faster payments nor chaps, Chase needs to email the recipient bank to process payments). Very stressful experience if you need to take out large sums urgently. Reviewed on: 16th March 2023

I can't send money to my sister to her birthday

the bank initially refused to allow me to send £30 of my money to my sister for her birthday this year from my chase account, despite me doing this without issue last year. also, they wanted me to tell them her date of birth, full name and address despite the fact that she doesn't bank with them and they don't have her authority for me to disclose her personal data to them. they don't think this is an issue, but clearly it's wrong Reviewed on: 16th March 2023

Best thing since sliced bread

Do simpler and effective banking Reviewed on: 16th March 2023

An excellent service thus far

A really nice, easy to use App to control day to day spending and Savings. A great 3% interest rate on savings and a bonus of 1% on cash back. Bravo! Reviewed on: 16th March 2023

Safest card on the planet

Great current account with a savings element built in, also very very safe as no information is on the actual card Reviewed on: 16th March 2023

Great bank

It’s so easy to open account and love getting cash back and round ups Reviewed on: 16th March 2023

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