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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

The process of banking with Chase has been an easy p...

The process of banking with Chase has been an easy process Reviewed on: 13th February 2026

Great bank, easy to use, good service

Great bank, easy to use, good service Reviewed on: 13th February 2026

Great bank, good service.

Great bank, good service. I mainly joined for the 1% cash back and wish they stuck to this for all types of transactions. Apart from that, great customer service, speedy support and always on top of their game Reviewed on: 13th February 2026

Chase are fantastic!

Chase are fantastic, their customer service is excellent and their products are amazing! Reviewed on: 13th February 2026

The current account and savings account are so easy...

The current account and savings account are so easy to work with through the chase app and the response I received when I had an issue with a supplier that I had paid for was fantastic in resolving the problem. Reviewed on: 13th February 2026

Great bank

They are amazing, amazing bank that provides flexibility in savings Reviewed on: 13th February 2026

Excellent customer service call answered in minutes

Excellent customer service call answered in minutes Reviewed on: 13th February 2026

Great simple website.

Great simple website providing easy access to accounts. Webpage layout is simple to follow and transfer between different accounts. Money transfers in and out of accounts is instant without delays. Reviewed on: 13th February 2026

Everything just works with no fuss.

Everything just works with no fuss. Easy to use app. Reviewed on: 13th February 2026

Happy Customer

I have been with chase for a while now and I am very happy with how easy it is to use. Going overseas is great because they don’t charge you extra costs. Earning back whilst spending is great. When I have reached out to customer services they are always so helpful and quick to solve any issue. Reviewed on: 13th February 2026

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