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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great account with good perks

5
Great account, good saving account rate, excellent pros e.g. round up savings and cashback on certain purchases. Reviewed on: 16th February 2026

Chase Current Account

5
The app is very informative so I am able to keep up to the latest status. I get cashback on my supermarket and transport bills. Reviewed on: 16th February 2026

Efficient banking account

5
Easy operations account, Good interest rate, Reviewed on: 16th February 2026

Love it when i go on hols

5
Love it when I go traveling,so easy app to use, great saving advice Reviewed on: 16th February 2026

Chase Current Account

4
I have not had to contact chase so I am unsure about their customer service. I have had no issues with the account but am disappointed that you only get cashback on everyday items now. That used to be my favourite feature of the account. Reviewed on: 16th February 2026

Everything runs smoothly all the time.

5
Everything runs smoothly all the time. Never had any problems Reviewed on: 16th February 2026

Excellent customer service

5
Excellent customer service, very prompt and always human. Reviewed on: 16th February 2026

An all round better and easier bank to deal with

5
An all round better and easier bank to deal with on a daily basis Reviewed on: 16th February 2026

Easy use Bank Account

5
Great bank account. Good rates of interest. Like the fact you can use it abroad on the daily rates. Like the round up service too to help save without noticing it. Reviewed on: 16th February 2026

Chase works for me

5
Good customer service, cash back is good, it’s easy to manage my current and saving accounts Reviewed on: 16th February 2026

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