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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Responsive helpful staff.

Responsive helpful staff. Very easy to move money around. Notification when money goes in and out of account. Reviewed on: 13th February 2026

10/10 customer service

Customer service is absolutely second to none, brilliant service and I’m glad I switched to Chase Reviewed on: 13th February 2026

From High Street to High Quality

Moved over from a more ‘traditional’ high street bank and have had nothing but a good experience since. Started with just a current account and Chase were quick to advise on how their services could be tailored to suit my personal use and for savings etc in the future Reviewed on: 13th February 2026

Chase customer service staff are the best

Chase customer service staff are very helpful when I have phoned Reviewed on: 13th February 2026

Meets all my requirements.

Meets all my requirements. Easy to navigate Reviewed on: 13th February 2026

Easy and simple and honest.

Easy and simple and honest. I like that from a bank. These guys make it easy and v clear. Reviewed on: 13th February 2026

An impressive service.

The entire operation runs smoothly and efficiently and if there is a problem, the staff on the phone lines are very helpful. Reviewed on: 13th February 2026

Simple and efficient

Easy to use app and no fees for use abroad Reviewed on: 13th February 2026

Brilliant banking with Chase

Chase have been a brilliant bank to be with from the very start. From regular updates to how easy the app is to use i couldn't recommend them enough Reviewed on: 13th February 2026

Great service.

Very pleased with experience with Chase. Provides what it promises. Reviewed on: 13th February 2026

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