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Chase Bank: Current account reviews

4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48946)

A very rewarding bank

5
I love this bank because there are so many rewards such as the cashback on everyday spending and the excellent interest rate on the easy access savings. Tha app is brilliant too, very easy to use and well laid out. Reviewed on: 16th March 2023

Amazing rewards and interest on savings

5
Soon as I opened my chase acs I recommend so many of my friends and family do the same. User friendly app and great rewards. Free to use abroad unlike my other acs which charge fees for this. Reviewed on: 16th March 2023

Great for everything.

5
Does everything a bank should do, and doors it incredibly well. Best interest rates. Free use abroad. Easy app. Great customer services. Best back I use. Reviewed on: 16th March 2023

Easy, sensible banking

5
This is the easiest account to have and to manage- there is nothing not to like. The app is clear and intuitive and the service from the team great . I wholly recommend the banking experience with Chase Reviewed on: 16th March 2023

very excellent in all your services

5
I have a current account and a saving and both have made it easy to manage thankyou Reviewed on: 16th March 2023

Very good features

5
Like the app and terms offered in the account Reviewed on: 16th March 2023

Straightforward no nonsense banking

5
Easy to set-up, Easy to use, Easy to communicate and your money is working for you from day one. Reviewed on: 16th March 2023

They came, they saw, they conquered

5
I'm a Cynic by nature and my defences were well and truly "up" when a friend recommended the new Bank, Chase. I dipped a toe, then a leg, and now I am fully immersed. What's better still, I like banking with Chase. The whole experience is new and exactly what I want. They even ask for the views of customers on a regular basis. I recommend Chase and I'm a Cynic. Reviewed on: 16th March 2023

Great customer support

5
It’s great to be customer of top global brand and they have 24*7 human customer support for any issues Reviewed on: 16th March 2023

Really easy app

5
Only one drawback, you can only have the app on one device! However makes other UK accounts look old hat. Reviewed on: 16th March 2023

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