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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49011)

Easy

5
Very easy yo use. Great and prompt service when help and support was requested Reviewed on: 16th March 2023
Jenny 's avatar
Jenny

Excellent bank

5
I have been a chase customer for nearly a year. They have good offers and rewards when using their products Their app is brilliant, easy to use, easy to track spending and moving money to my savings account Reviewed on: 16th March 2023
Jonie jones's avatar
Jonie jones

Good interest for 12 months but not great functionality

2
No current account switch guarantee or capability to pay in a cheque at time of writing. Good incentives to join with the interest rate and cash back, but the app is limited by its functionality and Chase in an digital bank so you’ll need an additional uk bank account elsewhere for it to work properly for you. Reviewed on: 16th March 2023
Callum's avatar
Callum

Easy to use

5
This account is so very easy to use and they provide you with information all the time. The best part is when you pay for goods abroad you don't get a fee, like with other banks. Reviewed on: 16th March 2023
Tanya Bull's avatar
Tanya Bull

Great

5
Excellent service and products. Had no trouble setting up the amount. Great saving options Reviewed on: 16th March 2023
Mahesh's avatar
Mahesh

Very efficient. User friendly app. Generous bank

5
I was recommended to start the account by my daughter just over a year ago. Very satisfied Reviewed on: 16th March 2023
Hania 's avatar
Hania

Easy and Competitive

5
Easy to set up and innovative - cash back on purchases and competitive interest. Reviewed on: 16th March 2023
Adrian Gordon's avatar
Adrian Gordon

Rewarding banking.

4
Both the current account and savings have been refreshing to use. When they first entered the market, they weren’t scared to give customers a high savings interest and have continued to follow the Bank of England. The current account has been used extensively abroad as the 0 fees is such a bonus when combined with their round up pot. Finally, I was nervous about their services being online only. However, their UK based call centres have been very pleasant to contact when needed. Reviewed on: 16th March 2023
Luke Whitehall's avatar
Luke Whitehall

Easy to use

5
I tried the Chase app as an experiment and it more than lived up to the hype Reviewed on: 16th March 2023
Elaine's avatar
Elaine

Fabulous bank

5
Finally a bank that is transparent, offers its customers cash back on every eligible debit card purchase. I've earned £277 the last year just by shopping. Its a brilliant bank hands-down Reviewed on: 16th March 2023
Sharon Jones's avatar
Sharon Jones

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