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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Easy to manage

Works very smoothly, enjoy being alerted and seeing balance immediately after each transaction. Reviewed on: 16th March 2023

Best in class UX

In times of economic hardships, Chase is ahead of competitors by passing on the savings at lightning pace. That coupled with best in class UX makes Chase a formidable challenger in the current markets. Reviewed on: 16th March 2023

Simply the best!

Chase bank has revolutionised how I spend. I use it abroad with no transaction fees when previously I just used cash only! I now use ApplePay which, before Chase, I hadn't and always had to have my phone AND cards! It is so easy to move money between my Chase easy access saving account (which pays 3% interest) and my current account. Earned over £350.00 bonus with their first year 1% cashback on all spending! What is there not to like?! Reviewed on: 16th March 2023

Amazing brilliant bank

Easy to use app, great cashback rewards, brilliant service Reviewed on: 16th March 2023

Just a great banking experience, where you get rewarded with real benefits, not useless perks

Just simple and effective banking why bother with people that are only interested in you’re money Reviewed on: 16th March 2023

Great service

By far my nest banking experience to date - great interest rates on linked savers Reviewed on: 16th March 2023

Excellent Services

I love the immediate updates to my balance and the notifications when money is deposited or withdrawn. I have contacted the Service team on a couple of occasions and can say the experience was very positive. No call centres, and speedy updates. I was introduced to Chase Bank by my daughter and in turn I have further recommended members of my family, who have also commented on how impressed they are with Chase Bank and the services provided. Reviewed on: 16th March 2023

Earn while you spend

Easy to use, best rates, earn while you spend. Savings account also great. Reviewed on: 16th March 2023

So perfect for what we need

Overall it’s been brilliant and the rewards are amazing especially in hard times Reviewed on: 16th March 2023

Problem and worry free, easy to use ap.

Easy to set up, convenient mobile banking.. Separate accounts can be set up to be earmarked for specific purposes. Round up facility is a great way to save the pennies. Reviewed on: 16th March 2023

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