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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

best bank

love having pots and being able to go abroad and not get fees best bank ever Reviewed on: 16th March 2023

Amazing cash back

So pleased I joined Chase, 1% cash back on debit card spending soon adds up Reviewed on: 16th March 2023

Great bank

Easy to use app and great range of products Reviewed on: 16th March 2023

Simple and fast no fuss

Simple to set up. So easy to use the app to control all aspects of the account. Especially like the decent savings rate automatically applied to existing savings without having to take out another ‘product’. Like being able to have different account headings to save for different reasons and very easy to transfer funds in/out and across all elements. Have had no sales pitching hassles so not feeling bullied and not being pestered to take out costly insurance packages I don’t want or need. Feel confident Chase is a decent bank with a good customer attitude. Hope it stays that way!!! Reviewed on: 16th March 2023

Super simple and no nonsense

Such a simple app with no nonsense and easy to use, I love it and have recommended it to many! Reviewed on: 16th March 2023

Best all round

So easy to set up app and accounts. Clear and easy to use app, quick almost immediate response to actions. So much detail saved makes it easy to see uoir spending etc. Excellent interest rates which are kept updated in financial climate. Reviewed on: 16th March 2023

Great account savings

Would recommend the bank as my experience has been enjoyable Reviewed on: 16th March 2023

Easy banking

Great easy to use App. No fuss. Rewards are good. Reviewed on: 16th March 2023

Smart banking

Easy to use banking app. Clear, reliable communications from them . Good incentives Reviewed on: 16th March 2023

Excellent bank with brilliant customer service

Very pleased with this bank, the customer service and acknowledgement of any transactions immediately. Reviewed on: 16th March 2023

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