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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Worthy of a recognition

I recommended Chase to all my family. My elderly parents have even ventured in to investing with Nutmeg! Fantastic incentives and super easy to use. What more do you need? Reviewed on: 16th March 2023

Best current account

Fab to earn money as i spend, also round up, so saving without knowing! Great bank Reviewed on: 16th March 2023

Quality service

Great company, easy to understand instructions, always seem to be able to contact and sort problems, if they arise. Reviewed on: 16th March 2023

Why to use Chase

Easy to use and it keeps you informed Reviewed on: 16th March 2023

Hassle free

Easy to open the account, good customer service & I love that purchases are debited immediately from the account so no waiting days for pending transactions to show Reviewed on: 16th March 2023

Best online bank

Easy to use with the best debit card (no details). Reviewed on: 16th March 2023

Good rewards and great app

Very impressed with this banks communication and the ease with using the app. Reviewed on: 16th March 2023

Happy with the service

Excellent service and I like the App too Reviewed on: 16th March 2023

Great bank

Easy to use app, great custom service too. Reviewed on: 16th March 2023

Great!

This account was so easy to set up & great because you don't need to close your old bank account or have your wages transferred in. I love the round up feature too! Reviewed on: 16th March 2023

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