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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

At 'My Fingertips'

The easiest bank account I have ever used. Reviewed on: 16th March 2023

Efficient and great 1% cash back

Very slick app, love the cash back, efficient linkage to savings account Reviewed on: 16th March 2023

A really useful phone-app frindly account.

Having used other banks for online banking for years the `chase Current Account is a breeze! Reviewed on: 16th March 2023

Very straightforward

Surprised how easy it was to set up and use. Also value overseas transactions without a fee. Reviewed on: 16th March 2023

Just brilliant

The app is so easy to use. Good rewards. Great, efficient, and helpful customer service. Reviewed on: 16th March 2023

Simple, honest, rewarding.

Chase Bank have never failed to keep me updated on changes to the all, T's & C's, AER rates. Never made a negative update to their app, only ever improved it. The app layout is very simple if wanted, or added features of various saving "pockets" as such - which can enhance saving experience. They reward your loyalty - which is an added bonus to their amazing service. Reviewed on: 16th March 2023

Easy app only account

I am loving the Chase app. I have a current account which I primarily opened as I was going to America and they don't charge for foreign currency transactions. Since then I use Chase for my savings and most purchases as you can earn 1% on all spending for the first 12 months and have a penalty free 3% interest account. The message facility is great too as someone is always on hand to help. Reviewed on: 16th March 2023

Fab bank account

Love this account for it’s perks: cash back on all my purchases and bonus that you can use it abroad without any fees! Reviewed on: 16th March 2023

Great online account

Great online account with plenty of pros and none of the ones associated with some other banks Reviewed on: 16th March 2023

Excellent In Every Way!

Couldn’t ask for an easier, more efficient bank than Chase. Would highly recommend to anyone. Reviewed on: 16th March 2023

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