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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy to use

Fast to set up, intuitive to use and great cashback. App is great Reviewed on: 16th March 2023

Easy and no charges

The product is very easy to use and no charges Reviewed on: 16th March 2023

Great cashback

Cash back very attractive and good UX Reviewed on: 16th March 2023

Instant updates

I love that every time I use my account I get an instant notification. Other functionality such as round up helps me save without noticing and cash back is a fantastic bonus.... Reviewed on: 16th March 2023

This how a bank should be

After many years with UK originated banks, the simplicity and speed of Chase's app was a revelation. Problems are resolved swiftly and effectively. If they could work on the efunds taking a month it would be near perfect Reviewed on: 16th March 2023

Great bank

I have four other bank accounts and they don't compare in any way with Chase. Their customer services, interest rates and accessibility don't get near my chase accounts. Reviewed on: 16th March 2023

Never had a problem

I recently switched to Chase Bank after holding a traditional bank account for over 20 years, and I couldn't be happier with my decision. Although there aren't any physical branches, I have never encountered any issues with their online banking services. The process is straightforward, without any unnecessary hoops to jump through, and it is incredibly efficient. Overall, I highly recommend Chase Bank to anyone looking for a hassle-free banking experience. Reviewed on: 16th March 2023

Best bank by far

I open an account last year and it’s the easiest account to use and get info Reviewed on: 16th March 2023

Even someone who is tech fobia finds the app so simple

I love how simple the app is, iveset up different savings accounts and move money into these each month. Labelled them appropriately ie hols, insurance, car etc. The fact they all attract the same interest takes the stree out of which account I should put money into. Just love my chase account Reviewed on: 16th March 2023

Outstanding customer service

Unfortunately I was what I think scammed last year, chase asked for all info I had and they took it from there. Reviewed on: 16th March 2023

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