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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Great Bank Account

With the app the bank account is excellent. You are kept up-to-date at all times. Reviewed on: 16th March 2023

outstanding all round.

Best bank I have ever used. Best rewards to any bank I have found. Have had some payment issues concerning paypal/ebay etc. Contacted customer care they went the extra mile to help resolve. Best move I have made for a long time opening a chase bank account. Reviewed on: 16th March 2023

easy peasy banking

such a simple, effective account for everyday banking. the cashback feature means i have virtually discarded my credit cards and only spend what i have in my account. i sleep much better now. Reviewed on: 16th March 2023

I love this account

Having a Chase account seems to have made life much easier, I have a current and linked savings which offer a competitive rate of interest. So easy to log in and do things. Never had to call them yet to sort out any problems, but I hope their customer services matches up! Reviewed on: 16th March 2023

Great bank

The app is so easy to use. Great rewards. I have recommended it to many people who have all opened accounts themselves. Reviewed on: 16th March 2023

Brilliant

Great bank. Easy to use app. Support is good and quick. Great rates of interest. What not to like? Reviewed on: 16th March 2023

Fantastic

Great app, customer service, and banking experience Reviewed on: 16th March 2023

Best bank

Great savings. Easy to use app, easy access. Reviewed on: 16th March 2023

Great worldwide account

The the ease of use of the app, the secure details but also the offers such as 1% cashback. Not to mention no fees for overseas usage! Great product. Reviewed on: 16th March 2023

Best bank in years

First class bank, I have a savings account also and the interest is more than I've ever had with other banks, they are on the ball with the requirements of their customers plus asking for feedback for improvement which you can't improve on perfection, everyone I see are recommended by me to bank with Chase. Reviewed on: 16th March 2023

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