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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Great product easy to use

Seamless account opening process with ease of use and great rewards Reviewed on: 16th March 2023

The easy way

Setting up the bank account was so straightforward. The layout of the app makes all the operational processes logical. It has been designed for real everyday customers. Reviewed on: 16th March 2023

Problem Free

From the start this has been an excellent account and app. Queries are dealt with expeditiously. Reviewed on: 16th March 2023

Brilliant every day account

The account app is easy to navigate with lots of self help tools. Whenever I have had to contact a customer service team member it has been successful and reassuring. Reviewed on: 16th March 2023

Now My Go To Bank

Quick setup, simple to use and a great round up saving scheme Reviewed on: 16th March 2023

Great bank to be with

Easy to open accounts all in one place great rewards on spending glad I made the change Reviewed on: 16th March 2023

Nice and easy

A really easy experience managing the account through the app. Great cashback and rewards. Plus good savings account Reviewed on: 16th March 2023

flawless

No complaints at all. It just works Reviewed on: 16th March 2023

Great bank

Great bank with an easy to use App, good rates of interest and rewards Reviewed on: 16th March 2023

Great App

Chase mobile App is great. So intuitive ans security tight. I also love the numberless debit card Reviewed on: 16th March 2023

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