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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The currency account is simple to use!

The currency account is simple to use! Reviewed on: 13th February 2026

Customer Satisfaction

Great customer service when required easy to access Reviewed on: 13th February 2026

Happy with everything

Easy. Like instant notifications Reviewed on: 13th February 2026

Such an easy bank to manage my money with.

Such an easy bank to manage my money with. Their customer service is top quality! Reviewed on: 13th February 2026

My experience with Chase Bank has been very positive.

My experience with Chase Bank has been very positive. From the moment I opened my account, the process was smooth and straightforward. The staff has always been professional, friendly, and willing to answer any questions I’ve had. I especially appreciate how easy their online and mobile banking platforms are to use, which makes managing my finances convenient and stress-free. Whether I’m checking my balance, transferring money, or paying bills, everything is simple and efficient. Overall, Chase has provided reliable service, helpful customer support, and a banking experience that I truly value. Reviewed on: 13th February 2026

Brilliant app and super customer service

Brilliant app and super customer service Reviewed on: 13th February 2026

Very easy, simple to use and great customer service!

Very easy, simple to use and great customer service! Reviewed on: 13th February 2026

Excellent all round service from Chase

The Chase banking app is very easy to use and the customer service is always very prompt and very helpful. Well done. Reviewed on: 13th February 2026

Only dealt via app but very efficient and quick serv...

Only dealt via app but very efficient and quick service Reviewed on: 13th February 2026

Always available and happy to help.

Always available and happy to help. Quick resolutions with great advice. Reviewed on: 13th February 2026

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