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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy, intuitive app, and good rate on round ups

Easy, intuitive app, and good rate on round ups Reviewed on: 13th February 2026

Quick and efficient!

Quick and efficient! Never experienced any issues! Reviewed on: 13th February 2026

Amazing bank, customer service is top tier!

Amazing bank, customer service is top tier! Reviewed on: 13th February 2026

use to be good with cashback.

use to be good with cashback. Now customer gets very little Reviewed on: 13th February 2026

Good for saving s really good bank

Good for saving s really good bank Reviewed on: 13th February 2026

Everything runs smoothly and is very easy to operate

Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026

Best bank app

Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are now less attractive, but still one of hte best in the market. Exceptional app - everything is intuitive and you can do anything. However, I would really have appreciated a web app as well, as many of us prefer to manage money on computer instead of mobile screens. Reviewed on: 3rd February 2026

Started off amazing and has continued.

Started off amazing and has continued. Saving rates have dropped by quite a lot though since “rewards” have gone. Reviewed on: 1st February 2026

It has been great since I joined them and I am very...

It has been great since I joined them and I am very happy with their service Reviewed on: 27th January 2026

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