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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase is excellent

I’ve had a Chase current account for just over a year and I think its great! There are some good incentives to using Chase, the cashback offer on all everyday spending as well as interest on round ups. I have also got a savings account which offers a good amount of interest. The app is fantastic and really easy to move money around various pots and accounts. Their in-app support team is also very responsive and helpful. I’m really liking Chase! Reviewed on: 16th March 2023

Easy, and fair

An account that offers interest on a current account and a fair saving rate in today's difficult market is a positive. Also they offer 1% cashback on purchases Reviewed on: 16th March 2023

Excellent products and service !

Very slick app and the saving rates and cash back program is excellent. Just what a bank should be with the focus on giving customers a market based savings rate. The app is the best in the market. Reviewed on: 16th March 2023

Simple and rewarding

Good rewards, simple sign up and app with all needed functionality Reviewed on: 16th March 2023

Excellent notifications

I have been using this for 10 months and is my account of choice for everyday spending; on line and in shops with the debit card. I really like having to approve some online payments, and it is very comforting that all payments are immediately notified, so any stealing of the details would immediately show up. Reviewed on: 16th March 2023

great customer service and rewards

Nice to be able to speak directly to a person . very efficient Reviewed on: 16th March 2023

Banking at its best

Amazing support and products. Great app. Easy to use Reviewed on: 16th March 2023

Fantastic Customer Service

Great benefits superb customer service easy to access Reviewed on: 16th March 2023

No fuss banking

Quick easy banking simple to use and works well with my other accounts Reviewed on: 16th March 2023

Very good bank

User friendly experience. I have been very impressed. Reviewed on: 16th March 2023

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