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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great bank, great app and offers, brilliant to use a...

Great bank, great app and offers, brilliant to use abroad with no charges Reviewed on: 22nd January 2026

Top Bank

Customer service are on it, and I like the fact if you need to speak to some with a problem they are there 24/7 7days a week Reviewed on: 22nd January 2026

Chase makes it so easy to manage my money!

Chase makes it so easy to manage my money, and that has made a real difference to my finances. Being able to have multiple accounts helps me keep track of my money and the features on the app always work so smoothly and easily. It’s so intuitive to use and being able to switch the account connected to my card at the push of the button is amazing. Reviewed on: 22nd January 2026

I like the customer service and ease of banking.

I like the customer service and ease of banking. However I am disappointed with the current savings interest rate which is below Chase’s usual competitive standard as well as significantly below the standard of TSB & RBS (my other favourite banks). Reviewed on: 22nd January 2026

Great app and easy to operate.

Great app and easy to operate. It is quick and the money is safe. Reviewed on: 22nd January 2026

Chase Bank UK has the current account in UK at this...

Chase Bank UK has the current account in UK at this moment. Reviewed on: 22nd January 2026

A easy to open account quick on line app no fees for...

A easy to open account quick on line app no fees for using your card when abroad Reviewed on: 22nd January 2026

Has protected my money, helped save it and maximised...

Has protected my money, helped save it and maximised interest. Reviewed on: 22nd January 2026

Great experience

Great experience with chase bank keep you informed about all accounts and interest rates. Where’s best to save or invest Reviewed on: 22nd January 2026

bring cashback for it all back!

I love the app and customer service but the fact that they changed the cashback to be so lame is what is driving me away and choosing another bank Reviewed on: 22nd January 2026

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