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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A breath of fresh air!

Love Chase, not only are they friendly and offer great customer service but they are very fair to increasing interest rates when possible without customers needing to ask. Their app is also easy to use. Very happy customer!!!! Reviewed on: 16th March 2023

Customer first banking

Very easy setup. Simple to use app. Customer rewards for usage. Decent interest rate. Listen to feedback. Want to improve and innovate. Great customer communications. Have recommended to friends and family. Reviewed on: 16th March 2023

Fantastic bank

Love this bank and the little rewards the customer gets plus the app is super efficient and user friendly Reviewed on: 16th March 2023

Easy App

Easy to use App. Great for savings and everyday use Reviewed on: 16th March 2023

excellent service with great offers

easy to set up the account and recent changes have made it even more helpful in managing funds and spending Reviewed on: 16th March 2023

Fantastic service, and cashback is great!

They have provided exemplary service, including dealing with a couple of small issues, and provide cashback on a fee-free account as well. Reviewed on: 16th March 2023

Simply excellent

Easy, simple but brilliant, refreshing change Reviewed on: 16th March 2023

Awesome bank

Simple and easy to use the app, cash back, great interest rate. Everything you want from a bank. Reviewed on: 16th March 2023

Refreshing

So nice to have a straightforward bank that pays interest on savings at a decent rate and offers cash back on Current account. Compared to the High Street Bank, I used before a much better deal . No adverse issues at all in the 11 months I have had my account and happy to recommend Reviewed on: 16th March 2023

Great work

Never used a banking app until I saw Chase. It's quick and simple to use. Reviewed on: 16th March 2023

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