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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Brilliant banking

I get 1%cashback on all spending! No standing monthly fee! No details on bank card for added security! No fees abroad! Reviewed on: 16th March 2023

Good cash back easy to use

Good app that was easy to setup and move to a different device. Hope it maintains the 1% cashback beyond the first year otherwise will use another provider. Reviewed on: 16th March 2023

Outstanding Service

For an elderly person such as myself, the ease of use of the mobile app is impressive. The response from customer care has been outstandingly efficient. I have full trust in this bank. Reviewed on: 16th March 2023

Professional

Very efficient when you phone in with a query. Great rewards and interest rates on both current accounts and savings accounts. Hassle free and straight forward. You can use your card abroad without fees. Reviewed on: 16th March 2023

Wish all banks were as good as Chase

All my family now use chase bank. Offers excellent rates and easy to use app. Highly recommend Reviewed on: 16th March 2023

Best bank yet!

Great experience from signing up, to the perks that have been added. Customer service is great. Only downside is no notifications to set up, can't choose to pay from different accounts, app lags on entry, no overdraft option. These are things I hope they look at but a great bank non the less. I've got friends and family to set up. Reviewed on: 16th March 2023

Really easy to save

Always there to help if they can good customer service Reviewed on: 16th March 2023

Great Online Banking App

Extremely easy to use app. 1% cash back on debit card spending for first 12 months. Reviewed on: 16th March 2023

A lesson in banking for the Big 4

Chase Bank is a revelation in simple, fluid and flexible banking. So easy to use, it offers fast, easy access to your funds and the option to save as you go. The interest rate & foreign banking facility are head & shoulders above the major banks. ALL in the palm of your hand, at the touch of a button. Reviewed on: 16th March 2023

Great benefits, great support, easy to use

Been using the Chase banking app for a year now. Everything about it, account benefits, access to support and ease of use are head and shoulders above my other banking providers. Reviewed on: 16th March 2023

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