Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

bring cashback for it all back!

I love the app and customer service but the fact that they changed the cashback to be so lame is what is driving me away and choosing another bank Reviewed on: 22nd January 2026

Don't chase better choose CHASE

Great communication and fantastic that I can use the card abroad and not incur exchange costs.communication is really good quick and easy. Reviewed on: 22nd January 2026

Chase bank is the best

I didn't face any problem with chase...I recommend it for you all Reviewed on: 22nd January 2026

The best bank I have ever used.

The best bank I have ever used. I lived in many countries and used many banks. The Chase beats them all. The ease of use, the customer service and great rates. I mean what else you need? Cashback? Oh they have it too. Reviewed on: 22nd January 2026

Good but not as good as previously

Overall good, but they recently restricted the amount of cash back available for debit card spending to only certain types of transactions Reviewed on: 22nd January 2026

Very easy app to use and good customer service

Very easy app to use and good customer service Reviewed on: 22nd January 2026

Easy to use app bank & good products.

Easy to use app bank & good products. Reviewed on: 22nd January 2026

Fantastic bank

A fantastic bank, always there with the 24-7 chat function plus any issues you have are promptly dealt with. The savings % is also very good! Honestly, dont have a bad thing to say about them! Reviewed on: 22nd January 2026

Brilliant interface and really cool saving schemes l...

Brilliant interface and really cool saving schemes like ‘Round-up’ and great that it links so nicely with Nutmeg. Also, terrific, responsive customer service. Love ‘em. Reviewed on: 22nd January 2026

Cash back on fuel purchases and groceries

Cash back on fuel purchases and groceries Reviewed on: 22nd January 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Smile Bank 4.54 from 111 reviews
Platinum Current Account
from TSB 3.99 from 21 reviews
Current account
from Card One Money 3.54 from 4 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub